Commercial Lines CSR
We have a client in Deland, FL, seeking an Commercial P&C Insurance Customer Service Rep/office clerical to join their team! You will be responsible, for servicing and supporting the needs of the office and their clients.
Position is Temp to Perm
• Answer phones with a pleasant and helpful attitude • Prepare certificates of insurance • Resolve client inquiries and complaints • Comply with insurance standards and regulations • Follow up with carriers and clients regarding required documents for direct bi!! renewals, payments, cancellations, and reinstatements • Take payment information • Policy review • Process endorsements • Prepare applications and accord forms
Currently or previously licensed as a 4-40 Agent is A+++ but not required.
• Previous experience working with commercial insurance • Excellent written and verbal communication skills in English • Ability to prioritize and complete tasks • Detail oriented • Honest and ethical • Self-starter • Accountable and reliable • Personable and have the ability to build rapport with clients • Positive attitude toward work and clients • Proven performance in customer service • Professional office etiquette • Must be able to work in a team environment • Experience with Microsoft Word, Excel, Outlook, Adobe • Knowledge of QQ Solutions insurance software a plus